TRAINING

ACCELERATE USER ADOPTION AND BUILD LOYALTY WITH EFFECTIVE USER TRAINING

Enterprise software is usually too complex to be 100% intuitive.  Sonata Enterprise Success provides training content development services to help users get value from your software faster and grow into loyal, long-term clients.
Schedule a Consultation
Frontal view of woman looking at laptop

DEVELOP HIGHLY ENGAGING USER TRAINING IN LESS TIME

Your support and product development teams are busy and might lack experience creating training resources. With Sonata, you are hiring a professional tech writer, instructional designer, trainer, graphic designer, and video editor all in one.
Sonata Enterprise Success will work with your team to create high-quality video, interactive and instructor-led training materials with minimal effort required from your staff.

CREATE DISTINCT “LEARNING PATHS” FOR EACH TYPE OF USER

Someone who logs into your application once per month to view reports likely doesn’t need (or want) the same degree of training as a system admin who lives and breathes it every day.
Sonata Enterprise Success will study your product use cases and outline learning paths to take each user from zero to whatever level of proficiency they require to be effective in their role.
Learning paths
Learning paths

PROVIDE EDUCATION BEYOND BASIC FEATURES

For users to get full value from your products, they need training on the best practices your software supports. For instance, a digital marketing software company might offer users a course on SEO basics, while a manufacturing software provider could provide training on process control.
Through our parent company, Sonata Learning, we have experience developing technical training across multiple industries and can develop high-quality learning materials on any subject to help users with real-world application.

Build in-house capacity to support your training programs.

icon - person with headphones

Sharpen your virtual
training delivery

Sonata Enterprise Success offers a half-day workshop specifically designed to help your team members deliver better online product training via your preferred conferencing platform.

Keep your training
current with your products

Sonata Enterprise Success can provide templates and training to update materials in-house (or provide ongoing content development support on retainer).